terms & conditions
Terms & Conditions
CUSTOM LISTINGS: All custom orders will be purchased BEFORE we start our process. We have several custom listings already listed in the shop, you will find these under our "Custom Listings/Order" tab in our shop. When purchasing these you MUST message us with your specific customization. We WILL NOT begin until we have discussed customization. If you see something you are wanting us to replicate, please understand each item is one of a kind and it may vary but most designs we are able to get a similar replica. Sending screen shots are helpful as well, so that we are on the same page. Our custom listings have a variety of images showing the variety in our designs.
INSTOCK: We have in stock, ready to ship items and these will be specified in the description of the listing. In stock options are ONLY that size and will be exactly what you see in the listing. Ready to ship items will be shipped within 5 days of purchase, but we try our best to get them out as quick as possible.
WE DO NOT PROVIDE OR ACCEPT ANY CANCELLED TRANSACTIONS AND DO NOT PROVIDE REFUNDS. If we make a mistake, we will do our very best to correct this mistake.
Sometimes we have shipping overages, in those cases we will refund the shipping overages. For orders over $35, we ship priority only.
At this time, BriteLiteDyed does NOT offer returns, we stand by our product so we insure you are getting exceptional quality and you are getting exactly what we claim to be sending.
IF CUSTOM PLEASE BE SURE TO REQUEST SIZE AND STYLE WITH ARTIST.
IF CUSTOM:: Please allow 4-6 weeks to receive tracking information on purchased item(s).
READY TO SHIP:: Please allow 3-4 days to receive tracking information on purchased item(s).
We want to know if you have any issues, please email us at Rachael@BriteLiteDyed.com if you have any troubles or questions!
BRITELITEDYED IS NOT RESPONSIBLE ONCE ITEM HAS BEEN SHIPPED. YOU WILL RECEIVE TRACKING FOR ALL ITEMS SHIPPED! HOWEVER WE DO CARE ABOUT YOUR HAPPINESS SO PLEASE EMAIL BRITELITEDYED@YAHOO.COM WITH ANY QUESTIONS OR ISSUES!