Terms & Conditions
CUSTOM LISTINGS: All custom orders will be purchased BEFORE I start my process. I have several custom listings already listed in the shop, you will find these under my "Custom Listings/Order" tab in the shop. When purchasing these you MUST message us with your specific customization. I WILL NOT begin until we have discussed customization. If you see something you are wanting me to replicate, please understand each item is one of a kind and it may vary but most designs we are able to get a similar replica. Sending screen shots are helpful as well, so that we are on the same page. Our custom listings have a variety of images showing the variety in our designs. Custom orders can take up to 6 weeks to ship.
INSTOCK: I have in stock, ready to ship items and these will be specified in the description of the listing. In stock options are ONLY that size and will be exactly what you see in the listing. Ready to ship items will be shipped within 5 days of purchase, but I try my best to get them out as quick as possible.
All coupon codes expire 30 days after purchase, unless stated otherwise.
2019 BriteLiteDyed Shop Policies
You will see a small change in pricing in my shop, this is because I decided that I will offer free shipping on all items listed. Most everything did not change, there were some of the bigger items that I did have to add for shipping but not as much as it was before, however, the price you see will include shipping when shopping online from here on out (domestic shipping ONLY, DOES NOT include international shipping).
FREE DOMESTIC SHIPPING ON EVERYTHING IN THE SHOP! All listings will offer free domestic shipping, which means the shipping is included in the price you see. Any order that weighs 13oz & under will be shipped FIRST CLASS MAIL regardless of the price of item. Any order that weighs more than 13oz will be shipped PRIORITY SHIPPING. International shipping will have standard pricing.
BriteLiteDyed does not offer refunds, but does offer returns. If something doesn't work for you, you can ship it back to me and you will get store credit to choose something else. For ALL returns, I will take 10% from the original PAID price for restocking fees and pay additional shipping ( no shipping is returned ever). You have 14 days to return item and you will receive the store credit within 72 hours of delivery to me. To return you MUST be within these 14 days of purchase and MUST have original tags with no signs of wear. No cancellations AT ALL or refunds on custom orders.
ANY item purchased ON SALE or CLEARANCE is NOT guaranteed to be exchangeable, it is based on the decision of BriteLiteDyed.
BriteLiteDyed Facebook Group is not a BST, I once thought that was something I was willing to do, but I am focused on another direction for my brand. So, I ask that you please do not post for sale items in the group.
In order to be more efficient in time management, I will ONLY be answering emails, messages, orders Tuesday - Saturday at 1PM - 3PM central time and shipping ALL ORDERS FROM THE WEEK on Fridays. You can expect to get shipping labels any day of the week but all will go out on Friday.